When it to delivering a professional transcript its imperative to achieve 100% accuracy. But the way it’s currently done today, with people listening and typing it from scratch creates a limited capacity of scale and low gross margin.

When it comes to AI, current speech recognition technology can reach only 70 to 80% accuracy, and if a transcript from a court hearing is automated transcript only, this is not good enough. 

So, a company called Verbit uses an approach of the machine-human hybrid. They have developed their own speech recognition technology with a team of nine PhD’s working on it. Using a combination of their network and a platform of freelance transcribers from all around the globe that take in the automated output of the machine to correct it, they deliver a 100% accuracy rate.

In terms of transcription services, Verbit seem to be one of the leaders, offering an AI and human hybrid that is both scalable and highly cost effective.